eXtra reserve the right to keep the price the same at the end of the deal period. eXtra also reserve the right to increase or decrease the price at the end of the deal period. The deal period is a reflection of the planned deal end date for the current selling price and promotion (cashback, free gift, gift voucher/card or special offer).
All large items (more than 30 KG) will be delivered in 2-6 days. (Please note main city customers on average receive large items in 2-4 days). Our customer services team will call customer within 24 hours to confirm the delivery appointment date and time.
The customer services team will call you once the item is ready for collection.
Please see store opening hours for collection.
Currently, this service can be used for orders up to 5000 SR. If your order is above 5000 SR Cash on Delivery service will not be available. Also if your order contains any large items (over 30 kg) the cash on delivery service will not be available (Please note the full range is not available for Cash on Delivery and exclusions apply, products that apply for Cash on Delivery will show a Cash on Delivery logo on the image on the product page).
All items in your basket must be eligible for Cash on Delivery, if you have small (less than 30 KG) and large ( more than 30 KG) items cash on delivery will not be available - in this case please use a Credit Card or SADAD. If your order is under 299 SR you will also pay 25 SR as a shipping charge.
(Please note Cash on Delivery is a privilege service, if 1 or more orders not successfully delivered, the cash on delivery service will be removed from your account).
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