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Home > Lowest Price Guarantee

Lowest Price Guarantee

Q
If I found a lower advertised price*, than eXtra price, will eXtra match the advertised price?
A
eXtra will commit to match the price and beat it by additional 10% discount on the difference value.
Q
If I found a lower advertised price* within 7 days from my purchase date at eXtra, will eXtra refund me the difference?
A
eXtra will commit to refund the difference in price, upon presenting the original receipt.
Q
If eXtra price* is reduced within 7 days from my purchase date at eXtra, will eXtra refund me the difference in price?
A
eXtra will commit to refund the difference in price.
*Lowest Price Guarantee is not applicable for smartphones and phones.
Q
Will eXtra commit to apply this policy with no complications?
A
Yes

If you found a lower advertised price than eXtra

  • Just present us with the competitor’s current original ad.
  • Our associates will verify that the item is in stock and available
  • We will beat the competitor’s price by 10% of the difference.

If you bought from eXtra, and found it advertised by less from a competitor within 7 days from your date of purchase

  • Just present us with the original competitor’s current ad and your original eXtra invoice.
  • We will refund you the difference and give you an additional 10% of that difference.

If you bought from eXtra and we reduced the price within 7 days from your date of purchase

  • Just present us with eXtra original invoice.
  • We will refund you the difference between the purchase price and the current price.

Terms and conditions

Please visit the nearest eXtra Store for details of Terms and Conditions or contact us.